We want you to love what you ordered, so if something isn't right let us know. We gladly accept returns of unwashed and unworn merchandise with original tags. We will also exchange your item(s) for a different color, size, or entirely different style. Returns and Exchanges can only be processed within 30 days of delivery. After 30 days of delivery, a gift card will be issued. We always process our returns and exchanges promptly.
Oh My Gauze Accepts Returns & Exchanges: (Must be Processed at Warehouse, Cannot be Done at Retail Locations)
Within 30 Days of Delivery Date
Item(s) Must Be Unwashed & Unworn
Item(s) Must Have All Original Tags
We do not provide return shipping labels. Please ship your return to the address below using any shipping service you prefer. Follow the instructions on your invoice, or if you do not have it include a detailed note on how to proceed with the return. Your original method of payment will be refunded (less original shipping charges). All returns for refunds are SUBJECT to a 10% restocking fee if the item(s) are not in the original condition. Returns of entire orders of (6) or more items are SUBJECT to a 10% restocking fee.
Please ship your exchange to the address below using any shipping service you prefer. Follow the instructions on your invoice, or if you do not have it include a detailed note on how to proceed with the return. If additional charges apply, we will contact you. As a courtesy, replacement item(s) will be shipped FREE of charge (1) time per order (USA Only).
Gift Card: Non-refundable.
Attention: Returns Department
Oh My Gauze!
2446 19th Street
Sarasota, FL 34234