We want you to love what you ordered, so if something isn't right let us know. We gladly accept returns of unwashed and unworn merchandise with original tags. We will also exchange your item(s) for a different color, size, or entirely different style. Returns and Exchanges can only be processed within 30 days of delivery. After 30 days of delivery, a gift card will be issued.
Oh My Gauze Accepts Returns & Exchanges: (Must be Processed at Warehouse, Cannot be Done at Retail Locations)
Within 30 Days of Delivery Date
Item(s) Must Be Unwashed & Unworn
Item(s) Must Have All Original Tags Attached
We do not provide return shipping labels, customer's must supply their own. Please ship your return to the address below using any shipping service you prefer and recommend you keep the tracking number for your records. Follow the instructions on your invoice, or if you do not have it include a detailed note on how to proceed with the return. Your original method of payment will be refunded (less original shipping charges). If the item(s) do not arrive in their original condition and fail to comply with the above noted criteria they will be charged a restocking fee. Returns of entire orders of (6) or more items are SUBJECT to a restocking fee. FINAL SALE on discontinued colors and sale items, if returned are SUBJECT to a restocking fee and credited on a gift card. Restocking Fee 20%.
Please ship your exchange to the address below using any shipping service you prefer. Follow the instructions on your invoice, or if you do not have it include a detailed note on how to proceed with the return. If additional charges apply, we will contact you. As a courtesy, replacement item(s) will be shipped FREE of charge (1) time per order (USA Only).
Note: If we do not have a replacement item(s) you will be refunded accordingly. Returns & Exchanges are normally processed within 7-10 business days but could be extended to 10-14 days during the busy season months from April to August.
Gift Card: Non-refundable.
Attention: Returns Department
Oh My Gauze!
2446 19th Street
Sarasota, FL 34234